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CITIZEN CHARTER

Scroll down to view our services:

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List of front line services
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New Connection
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Request for service reconnection.
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Request for Service Disconnection
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Request for Service Relocation
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Application for Senior Citizen Discount
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Paying Water Bill

FEEDBACK AND REDRESS MECHANISM:
Please let us know how we have served you by doing any of the following:
  • Write your comments/complaints/suggestions on “Post Inspection” box of the Action Report which will be given to you after every maintenance work were done and checked by our field inspector/investigator.

  • Accomplish our Feedback Form available in the office (also on our website) and put it in the suggestion box to be found in-front of the cashier’s counter.

  • Send your feedback through e-mail at sanmiguelwd@yahoo.com or visit our website www.samibulwaterdistrict.com

  • Talk to our Officer of the day.

  • Or you can write to our General Manager, Brigida C. Viola.

If you are not satisfied with our service, your written/verbal complaints shall immediately be attended to by the Officer of the Day at the Customer Service Desk. You can also send feedback in case you are contented with the services we provide.
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FEEDBACK FORM

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Thank you very much for helping us continuously improves and always be of service to you.​​​